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Associate Director Program Manager

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For more than 15 years now, I have been working in the Corporate Real Estate field, listening to users and understanding their daily concerns and priorities. In both, London and Paris, my mission has always been to accompany users in their strategic thinking and to provide them with the tools and follow-up, necessary to successfully complete their projects.


What I like about this job is bringing innovative ideas, particularly through monitoring tools and communication plans, and making my contribution to projects at the heart of workplace, well-being and human resources management.

  • Fullname: Claudia Bonpapa
  • Birth Date: September 28, 1987
  • Job: Associate - Program Manager
  • Email: claudiabonpapa@gmail.com


My ease of communication, my ability to tackle problems and my sense of organization are assets, that make me a trusted partner, on which my clients do not hesitate to rely throughout the projects.

  • 90%
    Real Estate
  • 85%
    Market Analysis
  • 70%
    Project Management
  • 95%
  • 75%
More of My


Associate Director

Oct 2019 - Today

Cushman & Wakefield - PARIS

Schneider Electric (2021) - ongoing secondment role as Real Estate Transformation Coordinator : Support the real estate department in the deployment of its transformation activities, to create the tools, governance, communication and teams necessary to manage their global portfolio. Tetrapak (2020) - 1 year secondment role as EMEA Real Estate Project Manager : support local team on their RE projects, from expression of the request, in alignment with global RE strategy/policy to delivery of the projects. Multiple clients : Following Covid19 changes, in the way company are thinking their real estate strategy, I have supported many clients in their reflection on their workspace, the creation of a new workplace guideline and its implementation. (creation and facilitation of post-design workshops and assistance with change management).

Program Manager

June 2015 - Sept 2019

Cushman & Wakefield - PARIS

Responsible for the coordination and management of complex Real Estate projects from the inception to the final delivery, for multiple international clients.

  • United Technologies Corporation (UTC) 2015: advise on overall real estate strategy, ensure process compliance and quality standards, develop and communicate clear and actionable deliverable, and select the best-in-class broker for specific markets
  • Salesforce 2015 to 2017 (more than 15 capital projects from 500sqm to 8,000sqm) : coordination of Global Office expansion in EMEA in coordination with the Workplace Services Team; participation in creating and maintaining team procedures; development of timetables and tracking documents; proactive follow-up on action points; close communication and integration of the multiple stakeholders involved in a project through all phases from initiation, design, permitting, construction and move-in
  • Ocean Network Express 2017 to 2018 (3 portfolios, 48 locations across 23 countries) : support the high-profile merger of three of the largest Japanese shipping companies; identification of the critical activities and creation of the mobilization plan; engage expertise and build a communication plan and stakeholder map; establish governance and reporting mechanisms and initiate mobilization and transition stages, ensuring effective central control and continued progress
  • Thales: support the merger between Thales & Gemalto, two leading digital identity and security solutions organisations; strategic advisory to find synergies and savings through consolidation of the current leases; maintain workplace standard worldwide, establish governance and tools for the regular update
  • Red Hat, Criteo, Veritas, Huawei: change management throughout the move project; mentoring and skills' development of internal representatives, key to the change program, to build capability and ownership over the change; creation of strategic communication plan, employee workshop sessions

Project leader in strategy and sustainable development

June 2012 - June 2015

Poste Immo -PARIS

Participation in the elaboration, implementation and monitoring of the sustainable development strategy for the Poste’s real estate division:

  • Production, industrialization, analyses and educational valuation of the environmental reporting for the Group La Poste.
  • Constitution of a macroeconomic vision of the energy performance of buildings.
  • Reflection on the energy master plan for the Group La Poste (realization of a benchmark on the choices of large companies, structuring of the energy improvement actions, organized by an EDI).
  • Participation in the study of an opportunity of acquisition of a company specialized in energy performance of buildings (sourcing, BP, elaboration of the LOI).

Adviser for Real Estate Solutions and Agency

May 2010 - June 2012

Poste Immo - PARIS

Project leader for the space optimization of the residential and commercial facilities of post offices:

  • Follow up of the performance of the regional entities and the quality of the operational processes carried out by them
  • Deployment of the internal audit of all the regional entities
  • Elaboration of budget estimates associated with the space optimization projects
  • Definition and distribution of the tools necessary for the activities of real estate advice (dashboard, performance indicators of activity, benchmark, pricing)
  • Elaboration of Property Master Plans for divisions of the Group in order to reduce their real estate costs: analysis of existing situations, elaboration of the different solutions, proposals to and negotiation with the clients.
  • Support and coordination of the sector within the regional entities (best practices within the sector of real estate advice and agency in coordination with the managers of the Real Estate Solutions and Agency activity within these regional entities, deployment of the ongoing projects and real estate strategies of the Group)

Performance Analyst

Jan 2008 - Jan 2010

MSCI Inc. (formerly IPD) - LONDON

In charge of IPD main client (CBRE Investors)

  • Prepare and produce fund and benchmark reports, and rigorously check and validate data Performance analysis on the U.K. and International property marketsPrepare and produce fund and benchmark reports, and rigorously check and validate data
  • Prepare and produce fund and benchmark reports, and rigorously check and validate data
  • Answer and prepare ad-hoc queries/analysis on a range of client portfolios
  • Tenancy and lease structure analysis in order to calculate Yields, future Cash Flows and Vacancy/Void Rates Maintain client relations through attending meetings, presentations and conferences
  • Maintain client relations through attending meetings, presentations and conferences
  • Prepare client presentations

Business banking relationship manager (Apprenticeship contract)

Sept 2005 - Sept 2006

BNP Paribas - PARIS

  • Manage a portfolio of 150 small business customersProvide expert advices to help them to grow their revenues
  • Provide expert advices to help them to grow their revenues
  • Watch their financial position in order to mitigate the risk and maximise the profitability of the relationship
  • Identify sales opportunities and set sales objectives with respect to each client

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